Terms of service

Last Updated: August 26,2025

Welcome to Rituæl Tea. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and digital services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

About Rituæl Tea

Rituæl Tea is a wellness-focused tea brand based in France, offering premium organic teas, herbal infusions, and wellness products globally through our digital platform.

Contact Information:

Acceptance of Terms

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Service immediately.

Eligibility & Account Registration

Age Requirements

You must be at least 18 years old to use our Service or make purchases. If you are under 18, you may only use our Service with parental or guardian supervision and consent.

Account Creation

While browsing our Service is possible without registration, creating an account may be required for purchases or accessing certain features. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

Use of Our Service

 Permitted Uses

You may use our Service to:

  • Browse and purchase our products
  • Access educational content about wellness and tea
  • Participate in community features (reviews, comments)
  • Receive customer support

Prohibited Uses

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Interfere with or disrupt our Service or servers
  • Attempt unauthorized access to our systems
  • Use automated tools to access or interact with our Service without permission
  • Engage in any form of commercial exploitation without our consent
  • Misrepresent your identity or affiliation

Content Standards

Any content you submit (reviews, comments, messages) must:

  • Be truthful and not misleading
  • Respect others' privacy and rights
  • Be appropriate and family-friendly
  • Not contain spam, advertising, or promotional material
  • Not violate any applicable laws

Wellness Information & Medical Disclaimers

Educational Purpose

Information provided on our Service about wellness, health benefits, and tea properties is for educational purposes only and should not be considered medical advice.

Health Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult healthcare professionals before using our products if you have medical conditions, are pregnant, nursing, or taking medications.

Individual Results

Wellness benefits may vary among individuals. Results are not guaranteed and depend on various factors including lifestyle, diet, and individual health conditions.

Intellectual Property Rights

Our Content

All content on our Service, including but not limited to:

  • The "Rituæl" brand name and "æ" symbol
  • Product descriptions and formulations
  • Text, graphics, logos, and images
  • Website design and functionality
  • Educational content and articles

is protected by copyright, trademark, and other intellectual property laws and is owned by or licensed to Rituæl Tea.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.

User Content

By submitting content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display such content in connection with our business operations.

Privacy & Data Protection

Data Collection

We collect and process personal information as described in our Privacy Policy, which complies with GDPR and applicable data protection regulations.

Cookies & Analytics

Our Service uses cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. See our Cookie Policy for details.

Third-Party Services

Our Service may integrate with third-party services (payment processors, shipping providers, analytics tools) that have their own privacy practices.

User-Generated Content

Reviews & Comments

We encourage honest reviews and feedback about our products. However, we reserve the right to moderate, edit, or remove content that violates these Terms or our community guidelines.

Content Ownership

You retain ownership of content you create, but grant us rights to use it as specified in Section 6.3.

Content Responsibility

You are solely responsible for content you submit and must ensure it does not violate any laws or third-party rights.

Service Availability & Modifications

Availability

We strive to maintain continuous Service availability but do not guarantee uninterrupted access. Our Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Service Modifications

We reserve the right to modify, update, or discontinue features of our Service at any time without prior notice.

Geographic Restrictions

Our Service may not be available in all countries or regions. We reserve the right to restrict access based on geographic location.

Third-Party Links & Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these third parties. Use of third-party services is at your own risk.

Disclaimers & Limitation of Liability

Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Rituæl Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Service.

Consumer Rights

Nothing in these Terms excludes or limits your statutory rights as a consumer under applicable consumer protection laws.

Indemnification

You agree to indemnify, defend, and hold harmless Rituæl Tea and its affiliates from any claims, damages, losses, or expenses arising from your use of our Service or violation of these Terms.

Termination

Termination by You

You may stop using our Service at any time. If you have an account, you may request account deletion by contacting customer support.

Termination by Us

We may terminate or suspend your access to our Service immediately, without prior notice, if you breach these Terms or engage in prohibited activities.

Effect of Termination

Upon termination, your right to use our Service ceases immediately, but provisions regarding intellectual property, disclaimers, and limitation of liability shall survive.

Governing Law & Dispute Resolution

Governing Law

These Terms are governed by the laws of France and applicable EU regulations.

EU Customers

EU customers may bring disputes in their country of residence in accordance with EU consumer protection regulations.

Alternative Dispute Resolution

Before initiating formal legal proceedings, we encourage resolution through:

  • Direct communication with our customer support
  • EU Online Dispute Resolution platform (for EU customers)
  • Mediation services where available

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Rituæl Tea regarding use of our Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Assignment

We may assign our rights and obligations under these Terms. You may not assign your rights without our written consent.

Updates to Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. Updated Terms will be posted on our website with a revised "Last Updated" date. Continued use of our Service after changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: info@rituael.com
Customer Support: support@rituael.com

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.