Privacy policy

Last Updated: October 9, 2025

At Rituæl Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you interact with our website, we may collect:

  • Personal Information: Name, email address, phone number, shipping and billing address
  • Payment Information: Credit card details or payment method (processed securely through our payment providers)
  • Browsing Data: IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and respond to inquiries
  • Send promotional offers and wellness tips (you can unsubscribe anytime)
  • Improve our website and personalize your shopping experience
  • Comply with legal obligations

Data Protection

We implement industry-standard security measures including SSL encryption and secure payment processing to protect your information. Access to your data is restricted to authorized personnel only.

Third-Party Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions
  • Shipping partners (e.g., Colissimo, Chronopost) to deliver your orders
  • Service providers for email marketing and website analytics

We may also disclose information when required by law or to protect our legal rights.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie settings through your browser, though some website features may be limited if cookies are disabled.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent for data processing

To exercise these rights, contact us at info@rituael.com

Data Retention

We retain your information as long as necessary to fulfill our services and comply with legal requirements (typically 7 years for order data in accordance with French regulations).

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Rituæl Tea
60600 Clermont, France
Email: info@rituael.com

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Thank you for trusting Rituæl Tea with your wellness journey.